NEHD Residents' Testimonials
For more information on NEHD’s services, please contact Amy McCollom, Director of Social Services amccollom@nehd.org,
Video Phone: 978-767-2231
Residents and their families say…
“Thank you and your staff for the wonderful treatment and care that NEHD provided to our family member over the past 11 plus years. We are very grateful to the home for everything you did for her.
Michael A Lavey
Thank you for the opportunity to attend the quarterly medical review for our family member. I commend you for the professional manner in which you and the other staff members conducted the meeting. The discussion was candid and straightforward and it is very clear that you want what is best for her. On behalf of our family I want to thank all of the NEHD staff for what you do for our family member every day. It is very apparent that she is in the right place. Please extend our appreciation to all of her caretakers. You and they are doing God’s work.”
Michael A Lavey
“You and your team was the best thing that happened to both me and my grandfather. The incredible gift you provide to your patients is second to none! I mean that.”
Joseph Masone
“I am so grateful to the New England Home for the Deaf (NEHD) for the care they gave my deaf relative. He was locked in a world of silence most of his life and when he was finally able to move into NEHD it was like a breath of fresh air. During his final days the social worker made sure that we were able to talk with him even though the facility was on lockdown due to Covid-19. The nursing staff, managers and social worker, Rachel were absolutely amazing! They went out of their way to make sure I knew exactly what was happening and that his final moments were peaceful. I will be eternally grateful for the terrific communication and care he received at the end. Thank you to each one of the staff who are putting themselves on the line every day to ensure that these vulnerable people have the care that they need. Being deaf is hard in the best of circumstances, but being deaf during a pandemic has a unique set of challenges. I’m thankful that NEHD has the compassion and skill necessary to navigate these turbulent times.”
Sheryl McWilliams
“Being Deaf is hard in the best of circumstances, but being Deaf during a pandemic has a unique set of challenges. I am so grateful to the New England Home for the Deaf for the care they gave my Deaf relative. He was locked in a world of silence most of his life, and when he was finally able to move into NEHD, it was like a breath of fresh air,” said Sheryl McWillaims, of an NEHD resident who died of COVID-19 in May. “During his final days, the social worker made sure we were able to talk with him even though the facility was on lockdown. The nursing staff, managers and social worker went out of their way to make sure I knew exactly what was happening and that his final moments were peaceful. I will be eternally grateful for the communication and care he received at the end. Thank you to each one of the staff who are putting themselves on the line every day to ensure that these vulnerable people have the care that they need.”
“I am impressed with the fast delivery to my … requests and medications. CNAs never neglected me when calling them. Physical therapist does take certain time to instruct me carefully on understanding how to use appropriate techniques with caring and attentive communicating… CNAs are accessible to me anywhere I go in this building and also interpreter [is] always around. I like seeing staff and residents signing ‘good morning.’ I can see everyone is friendly here and it makes me feel good. The food is good…”
Roland Demers
“Though I am sure most folks would love to have their health or youth and live within their own terms, I can honestly say the New England Homes for the Deaf was the next best thing for my father…He became friends with many of the staff and also had some friends there that he went to school with…I have been to many other facilities… and NEHD Exceeded all of the others… I wish to thank you all at the home for the love and care given to my father…each and every one of you have become a part of a life’s journey, at a time when there was so much anxiety and stress, you must know that to leave a loved one in good and loving hands was a tremendous comfort to our family. You all play a huge part in not only the care of the patients, but the lives of the family…. All of you at the home had our full and undoubted trust.”
Robert F. Morris Jr.
“Thank you to everyone who provided care to my mother. All you do is very appreciated”
Lindy King and Family
Dear NEHD Staff,
Thank you so very much for all you have done to help get my sister… settled at NEHD. She is so very happy with the move. Her family is too! The staff at NEHD is stellar and it is obvious how sincerely you all care for the residents. I will be ever grateful for the careful preparation in helping me get her thru the move. Looking forward to visits in the future,
-Jill
To Jenna and the Entire Staff,
Words cannot tell you or express how thankful we are for the love, care and kindness you all gave to our dad, grandpa and great grandpa… He made so many nice friends. The entire staff were so caring. My entire family are so grateful for the love, care and fun times my dad experienced at New England Homes for the Deaf, his home.
His life was so enriched by everyone there. You all made him so happy! Thank you!
Much Love,
The DeVincenzo Family
“At time I was at hospital, my family and I agreed to come to New England Homes for the Deaf for my short term rehab facility because of ASL communication accessible for Deaf people. I have no energy for challenging communication at other rehab facilities due to difficult situation for my health. During my stay here, Rehab team and nurses are caring, attentive and helpful.”
Karen P.